Privacy Notice
Last updated: 23 August 2026
Rochtaine Limited respects the privacy of the families, family offices, advisers, suppliers and visitors who contact us. This notice explains what personal information we collect, why we use it and the choices available to you.
Who controls your information
Rochtaine Limited (company number 698323) is the controller of personal information described in this notice. Our address is Floor 5–6, The Malting Tower, Grand Canal Quay, Dublin 2, D02 HW27, Ireland. Privacy enquiries may be sent to info@rochtaine.com.
Information we collect
We may collect your name, contact details, preferred contact method and the information you choose to include in an enquiry. When discussing or delivering a programme, we may also receive household requirements, dates, preferences, dietary or accessibility needs, travel arrangements and the details needed to coordinate approved suppliers. We collect newsletter subscription details and limited technical information, such as device, browser and cookie choices, when you use the website.
How we use personal information
- To respond to enquiries and discuss a potential engagement.
- To prepare, agree and deliver a residency, experience or related service.
- To coordinate the residences, staff, transport, aviation, activities and suppliers included in an agreed programme.
- To keep appropriate business, accounting, safety and security records.
- To send the Rochtaine newsletter where you have chosen to subscribe.
- To operate, protect and improve this website.
Our legal bases
Depending on the circumstances, we process information to take steps at your request before entering an agreement, to perform an agreement, to comply with legal obligations, for our legitimate interests in operating and protecting our business, or with your consent. Newsletter marketing is sent only on the basis of consent, which you may withdraw at any time.
Who receives information
Information is accessed only by people who need it for the relevant purpose. This can include Rochtaine directors and staff, professional advisers, technology and hosting providers, and the carefully selected residences, household staff, transport, aviation, wellness or experience suppliers required for an agreed programme. We do not sell personal information.
International transfers
Some service providers or programme suppliers may process information outside the European Economic Area. Where this occurs, we use an appropriate transfer mechanism and safeguards required by data-protection law.
How long we keep information
We keep enquiry information only for as long as reasonably needed to respond and manage a potential relationship. Information connected with an engagement is retained for the period needed to deliver it and meet legal, tax, accounting, insurance and dispute-resolution requirements. Newsletter information is retained until you unsubscribe or the list is reviewed and cleaned.
Your rights
Subject to the law, you may ask for access to your information, correction, deletion, restriction or portability, and you may object to certain processing. You may withdraw consent at any time without affecting earlier lawful processing. To exercise a right, contact info@rochtaine.com. You may also complain to the Irish Data Protection Commission at dataprotection.ie.
Newsletter and direct marketing
Every Rochtaine marketing email will provide a way to unsubscribe. You can also ask us to stop by contacting info@rochtaine.com. Unsubscribing from marketing does not prevent us from sending service or administrative messages connected with an active enquiry or engagement.
Cookies and website services
The website may use essential cookies needed for operation and optional services that are controlled through the cookie choices shown to visitors. You can revisit those choices through the cookie settings available on the site.
Security and discretion
We use administrative and technical measures appropriate to the nature of the information we hold. Access is limited, suppliers are selected with care and programme information is shared only to the extent required for delivery.
Changes to this notice
We may update this notice when our services or legal obligations change. The latest version will always appear on this page.
